Thesis
Published
MEASURING DIALOGICAL COMMUNICATION AT AL-BASYARIYAH BANDUNG ISLAMIC BOARDING SCHOOL THROUGH ITS OFFICIAL INSTAGRAM ACCOUNT @albasyariyah_official
Abstract
Currently, social media is a tool frequently used by Islamic Boarding School
educational institutions as an information medium. One such institution that utilizes
social media, particularly Instagram, is the Al-Basyariyah Bandung Islamic
Boarding School. Based on observations, the Al-Basyariyah Bandung Islamic
Boarding School's official Instagram account, @albasyariyah_official, has 25,098
followers and a total of 1,284 posts. However, in terms of implementing dialogical
communication, its engagement remains low. According to Phlanx.com's
engagement rate analysis, the account has an ER value of 1.68%. This study aims
to measure the dialogical communication of the official Instagram account
@albasyariyah_official using Kent and Taylor's dialogical communication theory,
which includes five indicators: the dialogic loop, the usefulness of information, the
generation of return visits, the intuitiveness/ease of interface, and the rule of
conservation of visitors. The researcher employed a quantitative method with a
descriptive survey approach. The Slovin formula was used to determine the sample
size with a 5% margin of error, resulting in 394 respondents from a total population
of 25,098 followers. Data analysis was conducted using frequency distribution,
mean scores, and hypothesis testing, which was calculated using the Likert
Summated Rating formula. The study's results indicate that the dialogical
communication of the Al- Basyariyah Bandung Islamic Boarding School through
its official Instagram account is considered optimal, with a total score of 53,863,
placing it within the >Q2 to Q3 range, which falls under the optimal category. The
intuitiveness/ease of interface indicator received the highest score at 80%,
categorizing it as very optimal, while the dialogic loop indicator received the lowest
score at 77%. Theoretically, the findings contribute to the development of
communication science studies, particularly in the field of dialogical
communication. Practically, this research provides a positive contribution to
optimizing dialogical communication in Islamic Boarding School educational
institutions, especially in the context of social media-based engagement at the Al�Basyariyah Islamic Boarding School
Publication Details
InstitutionUniversitas Darussalam Gontor
DepartmentIlmu Komunikasi
Subjects23rd Dewey Decimal Classification > 2X6 - Masyarakat, Politik, Ekonomi, Organisasi, Kebudayaan, Perpustakaan, dan Adat Istiadat dalam Islam > 2X6.600 - Organisasi Islam
A General Works > AS Academies and learned societies (General)
H Social Sciences > H Social Sciences (General)
H Social Sciences > HT Communities. Classes. Races
A General Works > AS Academies and learned societies (General)
H Social Sciences > H Social Sciences (General)
H Social Sciences > HT Communities. Classes. Races
KeywordsDialogical Communication, Al-Basyariyah Islamic Boarding
School, Instagram
Item ID6559
Deposited06 Mar 2025 05:43