Thesis Published

THE INFLUENCE OF ISLAMIC BUSINESS ETHICS AND DIGITAL MARKETING ON GENERATION Z CONSUMER LOYALITY WITH FIQH MARKETING AS AN INTERVENING VARIABLE (Study on Female Students At University Darussalam Gontor)

Kumkelo, Siti Salwa
Abstract
In an era of globalization filled with technological advancements, the implementation of ethical marketing has become a necessity to ensure the welfare of all parties and enhance consumer trust. This study aims to determine the extent of the influence of Islamic business ethics and digital marketing on the loyalty of Generation Z female students at UNIDA Gontor, with marketing ethics as an intervening variable. The population used in this research consists of female students from University Darussalam Gontor, employing a quantitative approach with data collection using non-probability techniques through purposive sampling. Both secondary and primary data are utilized, with data collection techniques involving Google Forms and questionnaires in hard copy format, and respondent answers measured using a Likert scale. The software used in this study is Smart PLS for validity and reliability testing. The research results indicate that the p-value of 0.694 shows that business ethics do not have a significant impact on consumer loyalty. In contrast, the p-values for digital marketing and marketing ethics are significant in enhancing consumer loyalty, as they are less than 0.05. This research is expected to contribute to future studies and serve as a reference for business practitioners and academics, particularly in understanding the importance of the combination of business ethics, digital marketing, and marketing ethics in building consumer loyalty among Generation Z.
Publication Details
InstitutionUniversitas Darussalam Gontor
DepartmentHukum Ekonomi Syariah
KeywordsIslamic Business Ethics, digital marketing, marketing, loyalty marketing
Item ID6563
Deposited06 Mar 2025 08:33
Actions
Permalink
Statistics

Statistics Downloads of this Document

Downloads per month in the last year

View more statistics